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What this covers
How ABDALLAT & CO ENTERPRISES (abdallatco.com, [email protected]) handles personal data on our website, in our AI assistants and in our e-mails to businesses.
What we keep
- Business owners who build an assistant: the business name, type, city, the owner's name and phone, the business information typed in, and the WhatsApp number given for requests.
- The contact form: name, company, e-mail, phone, the problem described and any files sent.
- Usage: how many messages each assistant answered per day, and a one-way hash of the visitor's IP address to stop abuse.
- Businesses we write to: the public details of the business (name, address, phone, e-mail, website) found on public maps and the business's own website, our e-mails, and the replies we receive.
- Customers: through our payment reseller we receive the name, e-mail and plan of paying customers, never full card numbers.
What we do not keep
The conversations between your customers and your assistant are processed to write each answer and are not stored by us. When a customer sends a request to a business on WhatsApp, the message goes from the customer's own WhatsApp; we do not see it.
Why we use it
- to build and run the assistants and answer you;
- to send our team notifications of new requests;
- to write to businesses about our service (business-to-business), with a working unsubscribe link in every e-mail;
- to bill paying customers and meet legal duties.
Who processes it for us
- Cloudflare (website hosting, database and the AI models that write the answers);
- Google (our company e-mail);
- Telegram (internal notifications to our team);
- Lemon Squeezy (online payments, as merchant of record).
We do not sell personal data and we do not use it for advertising.
E-mails to businesses
We write only to e-mail addresses that businesses publish for contact. Every e-mail says who we are, that our AI team wrote it, and how to stop. A "no" or an unsubscribe stops all our e-mails to that address for good.
How long
We keep data while it is needed for the purpose above: assistants while they exist, contact requests until you ask us to delete them, unsubscribe records for good (so we never write again), and billing records as the law requires.
Your choices
Write to [email protected] to see, correct or delete your data, or to stop our e-mails. We answer within 30 days.